Privacy Policy

Effective Date: October 6, 2026

Last Updated: October 6, 2026

1. Introduction and Data Controller

Welcome to Fazunaro (https://Fazunaro.com).

This Privacy Policy describes how Chongyang Qingyi General Merchandise Store, operating the online retail brand Fazunaro, collects, uses, processes, stores, protects, and discloses personal information when customers visit our website, place orders, contact customer support, or interact with our services.

Chongyang Qingyi General Merchandise Store is the legal business operator of Fazunaro and the data controller responsible for determining the purposes and means of processing customer personal information in connection with our online retail operations.

For certain activities, third-party service providers may act as data processors or independent controllers, depending on the services provided and applicable law.

Data Controller: Chongyang Qingyi General Merchandise Store

Store Brand: Fazunaro

Registered Business Address:

Room A00021, 2nd Floor, E-commerce Industrial Park, Yima Building Materials City, Yingbin Avenue, Tiancheng Town, Chongyang County, Xianning City, Hubei Province, China

Privacy Contact Email: info@Fazunaro.com

Phone: +86 19860171936

This Privacy Policy applies to personal information processed through our website and related customer services.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

A. Personal and Contact Information

Full name
Email address
Telephone number
Billing address
Shipping address
Account information, if account registration is available

B. Order and Transaction Information

Products purchased
Order number and purchase history
Order amounts and transaction dates
Payment status and transaction references
Shipping and delivery details
Returns, refunds, and cancellation requests

C. Payment Information

Payments are processed through the payment service providers available at checkout.

We may receive payment confirmation, transaction identifiers, payment method details such as card brand and last four digits, and fraud prevention information.

Full payment card numbers and security codes are generally processed by authorized payment providers rather than directly stored in our merchant systems.

D. Device and Website Usage Information

We and our service providers may collect:

IP address
Browser type and operating system
Device identifiers
Referring website or traffic source
Pages visited and browsing activity
Shopping cart interactions
Approximate location derived from IP address
Cookie identifiers and similar online identifiers

E. Customer Support and Contact Form Information

When you contact us or submit a contact form, we may collect:

Name
Email address
Order number, if applicable
Subject and message content
Attachments or photographs you voluntarily provide
Records of communications and support requests

F. Marketing Preferences

Where applicable, we may collect email marketing subscriptions, communication preferences, advertising interactions, and consent records.

3. How We Use Personal Information

We use personal information for legitimate business purposes, including:

Order Processing and Fulfillment

To process payments, confirm orders, arrange shipping, provide tracking information, and manage deliveries.

Customer Support

To respond to inquiries, resolve complaints, manage returns, process refunds, and provide after-sales assistance.

Website Operation and Improvement

To maintain website functionality, improve product presentation, troubleshoot technical issues, and analyze website performance.

Security and Fraud Prevention

To detect suspicious activity, protect transactions, prevent unauthorized access, and maintain website security.

Marketing and Advertising

Where permitted by applicable law and your choices, to send promotional communications, measure advertising effectiveness, and display relevant advertisements.

Legal and Regulatory Compliance

To maintain business records, comply with applicable tax and accounting obligations, respond to lawful requests, and protect legal rights.

We do not use personal information for materially unrelated purposes without providing any notice or obtaining any consent required by law.

4. Legal Bases for Processing

Where applicable data protection law requires a legal basis, we process personal information based on one or more of the following:

Contractual Necessity: To process purchases, fulfill orders, and provide requested customer services.
Legitimate Interests: To operate, secure, and improve our website, prevent fraud, and manage business activities, where permitted by law.
Consent: For optional marketing communications, non-essential cookies, and advertising activities where consent is required.
Legal Obligations: To comply with tax, accounting, consumer protection, and other applicable legal requirements.

Where processing depends on consent, you may withdraw that consent through available privacy controls or by contacting us.

5. Sharing Information With Third Parties

We may share personal information with service providers and business partners when reasonably necessary for the purposes described in this Privacy Policy.

A. E-commerce Platform — SHOPLINE

Our online store operates using SHOPLINE's e-commerce platform.

SHOPLINE may process customer information on our behalf to support website hosting, checkout functionality, order management, customer accounts, technical services, and related platform operations.

SHOPLINE may also process certain information for its own purposes as described in its applicable privacy documentation.

B. Shopify and Other Commerce Integrations

If we separately enable Shopify applications, Shopify-powered integrations, or other third-party commerce services, those providers may process information necessary to deliver their enabled functionality.

This disclosure does not mean that our Fazunaro storefront is hosted on Shopify or that Shopify services are currently active.

C. Payment Service Providers

Payment processors, financial institutions, and fraud prevention partners may receive necessary payment, billing, and transaction information to authorize payments, process refunds, and protect transactions.

D. Shipping and Logistics Providers

Carriers, fulfillment partners, and logistics providers may receive your name, delivery address, contact information, and shipment details to arrange and complete deliveries.

E. Website Analytics Providers

Where enabled, analytics providers may process device information, website interactions, traffic sources, and other usage data to help us understand website performance and improve customer experience.

F. Advertising and Marketing Partners

Where advertising integrations are enabled, advertising partners such as AppLovin and other configured advertising platforms may receive information about website visits, product views, shopping cart interactions, purchases, device identifiers, IP addresses, and advertising attribution events.

This information may be used for advertising measurement, attribution, campaign optimization, and personalized advertising where permitted by law and applicable privacy preferences.

AppLovin Privacy Disclosure

When AppLovin advertising technologies, pixels, scripts, or integrations are enabled, AppLovin may collect and process information through our website for advertising and measurement purposes.

For more information about AppLovin's collection and use of your information visit:

https://legal.applovin.com/privacy/

G. Legal and Compliance Disclosures

We may disclose information when required by applicable law, legal process, or lawful government requests, or when reasonably necessary to protect customers, our business, or others from fraud and unlawful activity.

We require service providers acting on our behalf to handle personal information appropriately under applicable contractual and legal obligations.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies.

These technologies may support:

Essential Cookies: Shopping cart, checkout, security, and core website functionality.
Preference Cookies: Remembering selected settings and preferences.
Analytics Cookies: Understanding website visits, usage, and performance.
Advertising Cookies and Pixels: Measuring advertisements, tracking conversion events, and supporting personalized advertising.

Some non-essential technologies may be provided by advertising or analytics partners.

Where legally required, we seek consent before activating non-essential tracking technologies.

You may manage cookies using available website consent controls, your browser settings, or other privacy choices supported by applicable law.

Disabling certain cookies may affect optional website features.

For more information, please refer to our Cookie Policy, where available, and the cookie settings provided on our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, regulatory compliance, and dispute resolution.

Our general retention guidelines are:

Order and Transaction Records: Generally up to 7 years where necessary for accounting, tax, or legal compliance.
Customer Support Communications: Generally up to 24 months after the most recent interaction, unless longer retention is necessary.
Marketing Subscription Data: Until you unsubscribe or withdraw consent, subject to retention of minimal suppression or consent records.
Contact Form Submissions: Generally up to 24 months after resolution of the inquiry.
Website Analytics and Cookie Data: According to the retention settings and expiration periods of the relevant technologies and providers.
Fraud Prevention and Security Records: For periods reasonably necessary to investigate incidents, prevent abuse, and satisfy applicable legal obligations.

These are general retention limits, and actual periods may vary where applicable law requires or permits longer retention.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of eligible personal information.
Request information about how your data is collected, used, and disclosed.
Withdraw consent where consent is the basis for processing.
Object to or restrict certain processing activities.
Request a portable copy of your information where applicable.
Opt out of certain marketing activities.
Opt out of certain sales or sharing of personal information for targeted advertising where legally applicable.
Appeal decisions concerning privacy requests where the law provides that right.

To exercise your rights, please contact:

Privacy Email: info@Fazunaro.com

We may need to verify your identity before fulfilling a request.

We will respond within the time limits required by applicable law.

We will not unlawfully discriminate against customers for exercising their privacy rights.

9. Privacy Rights for U.S. Residents

Residents of certain U.S. states, including California, may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to our business, these rights may include access, correction, deletion, data portability, and the ability to opt out of certain targeted advertising activities or the sale or sharing of personal information.

Some advertising-related disclosures may qualify as "sharing" under applicable privacy laws even where no monetary payment is received.

Where required, we will provide applicable opt-out mechanisms and honor legally recognized opt-out preference signals, including Global Privacy Control.

Please contact info@Fazunaro.com for assistance with privacy requests.

10. International Data Transfers

Fazunaro serves customers internationally and is operated by Chongyang Qingyi General Merchandise Store, a business registered in China.

Customer information may be processed or accessed in China and in other countries where our e-commerce platform, payment processors, logistics partners, or other service providers operate.

Data protection laws may vary across these jurisdictions.

Where required, we use appropriate contractual, organizational, or other legally recognized safeguards for international personal data transfers.

11. Information Security

We implement reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Such measures may include access controls, secure transmission technologies, service provider safeguards, and operational security procedures.

However, no online system or transmission method can be guaranteed to be completely secure.

If you believe your personal information has been compromised, please contact us promptly.

12. Children's Privacy

Fazunaro is a general merchandise website and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without authorization required by applicable law.

If we become aware that personal information from a child has been collected in violation of applicable law, we will take appropriate steps to delete or otherwise lawfully handle that information.

Parents or guardians may contact us regarding related concerns.

13. Marketing Communications

If you subscribe to promotional communications, we may send updates about products, special offers, and seasonal collections.

You may unsubscribe from marketing emails by using the unsubscribe link included in such communications or by contacting us.

Transactional communications, such as order confirmations, shipping updates, or customer service responses, may still be sent when necessary to fulfill purchases or provide requested services.

14. Third-Party Websites

Our website may contain links to external websites or services that we do not control.

These third parties may maintain their own privacy policies and data processing practices.

We encourage customers to review the privacy terms of any external service they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, service providers, data processing practices, or applicable legal requirements.

The revised policy will be published on this page with an updated "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

16. Contact Information and Privacy Requests

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Data Controller / Legal Business Operator:

Chongyang Qingyi General Merchandise Store